The customer – business relationship is all about trust and confidence. The customer should put their trust in the business. There is a give and take relationship here. The bad news is that some businesses break the trust that customers gave them. If that breach of confidence ends up hurting the customer, they have no recourse but to sue the company.
According to the website of Slater Pugh Ltd. LLP, there are several options that a business can consider when defending their rights as a company. The courtroom is not the only venue where they could settle a legal battle. Let us take a look at these legal alternatives:
A civil litigation is uniform and regulated by Federal or state court. Filing a case can be tasking even if it does not go into trial. The processes may include filing a complaint, pleading, counterclaims, or third party action.
Small Claims Court
Small claim courts are informal courts that handle minor cases ranging from nuisance charges to money disputes. This is the first court where litigation takes place for small financial damages.
Class Action Suit
A class action suit is designed to consolidate several smaller cases into one large lawsuit. The cases involved here can be anything from toxic waste disposal to securities fraud.
Alternative Dispute Resolution
Alternative dispute resolution involves both arbitration and mediation. This is the best alternative for resolving conflicts and if you want to reduce the cost and time and avoid litigation.
Lawsuits can be time consuming and can waste your money and other resources. These alternatives can be considered for settling any conflicts and to prevent going to court. As a business, it is best to understand all your legal options. Knowledge of these different courts can help you determine the best legal alternative for your business.